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CORONAVIRUS COVID 19

Passenger safety and health is ASL Airlines France’s priority. The company is closely monitoring the evolution of restrictions on entry to the territory of certain destinations served.

 

Travel to Israel:

The Israeli authorities have issued provisions restricting the entry of certain passengers into their territory. We invite you to consult the information published on the website of the French Ministry of Foreign Affairs.

 

As a result, ASL Airlines France regrets having to cancel all flights to and from Israel until April 2, 2020 included. Only the flights of March 22, 2020 are maintained.

For the passengers affected by these cancellations, the following commercial policy of ASL Airlines France applies:

  • Possible re-protection free of charge on flights of March 22 to and from Tel Aviv for passengers due to travel on cancelled flights until April 2 included
  • Possible refund without penalty applicable for all flights up to and including April 2, including flights of March 22
  • This commercial policy does not apply for flights beyond April 2, 2020

If you bought your ticket on our website, please send your request to supportclients@aslairlines.com. If you purchased from a travel agency, please contact them directly.

 

Travel to Algeria:

Algerian authorities have temporarily suspended flights between France and Algeria, effective March 17, 2020, until further notice.

As a result, ASL Airlines France regrets having to cancel all flights to and from Algeria until April 5, 2020 inclusive.

For the passengers affected by these cancellations, the following commercial policy of ASL Airlines France applies:

- Full refund, applicable for all flights until April 5 inclusive. If you bought your ticket on our website, please send your request to supportclients@aslairlines.com. If you purchased from a travel agency, please contact them directly.

- For customers who purchased their ticket on ASL Airlines’ website, possible issue of a credit for the full amount of the ticket, usable on all ASL Airlines France flights until October 24, 2020. Please send your request to supportclients@aslairlines.com

For passengers scheduled to travel from April 6, 2020 until April 15, 2020, a flight postponement without change penalty is possible for a trip until June 15, 2020. A fare adjustment is potentially applicable depending on the new date of chosen trip:

- Please send your request exclusively to supportclients@aslairlines.com

- This commercial policy does not apply for flights beyond April 15, 2020 at the moment, but ASL Airlines is closely monitoring the situation.

Travel to any other destination:

We invite you to consult the Advice pages for Travelers, By Destination, on the website of the French Ministry of Foreign Affairs.

To date, no other ASL Airlines France’s scheduled flight is affected by entry restrictions, so flights operate normally, and the tickets’ fare conditions apply in case of a change or a cancellation. We recommend that our passengers take out personal travel insurance.

WAITING TIMES

Due to a very large number of requests during this period, waiting times can be unusually long for handling telephone calls and requests made to customer support. We apologize for the inconvenience and we thank you for your patience and understanding.

TERMINAL 3

All ASL Airlines France flights continue to operate from and to Terminal 3 at Paris-Charles De Gaulle Airport.

In the event of a modification, our Flash Info will be updated and a notification will be sent to all customers for whom we have personal contact, as well as to all travel agencies that have made passenger reservations on our flights.

Imprimer  
06/26/13

Europe Airpost introduces paperless cockpit Aviation authority issues approval

Europe Airpost EFBII

June 26, 2013 – Europe Airpost is the first French airline to receive the approval to operate its fleet of Boeing 737 aircraft with a paperless cockpit based on a NavAero Class 2 Electronic Flight Bag (EFB) that features Lido/eRouteManual, the electronic navigation chart solution from Lufthansa Systems, and other applications such as a performance software.

 

This will enable the airline to eliminate most of the paper documents used in the cockpit. Company forms, operations manuals, technical documentation and up-to-date navigation charts will then be available electronically. The software of the EFB solution also handles connections between applications on board and on the ground, automatic updates and reliable data synchronization.

 

“As the person responsible for our flight operations, I can be certain that the EFB 2 solution from Lufthansa Systems gives every crew member instant access to reliable documentation and the latest operational data,” said Philippe Lonnoy, Director of Operations at Europe Airpost.

 

Lido/eRouteManual is structured clearly, is very reader friendly and at one glance provides pilots with all the information required for safe flight operations. The navigation charts are generated directly from the Lido navigation database. The solution optimizes the information processes in the cockpit, which reduces the crew’s workload and contributes to flight safety. More than 24,000 pilots already benefit from Lufthansa Systems’ navigation charts when planning their flights.

 

The use of the EFB and the corresponding elimination of weighty printed manuals in the cockpit helps Europe Airpost save fuel. At the same time, printing and logistics costs are eliminated, which also eases the burden on the environment. The nearly paperless cockpit therefore is an important step towards efficient, environmentally friendly flight operations.

 

“As the crews have been using our paper-based navigation charts for quite some time, they benefit from the identical structure and layout of the electronic charts, which facilitates the migration. This integrated approach underlines our drive to best assist our customers in optimizing their business processes,” said Marco Cesa, SVP Regional Management EMEA at Lufthansa Systems.

 

About Europe Airpost

Europe Airpost, a French airline member of the ASL Aviation Group, is a unique airline company that operates in two distinct segments: leisure and charter flights for passengers and freight transportation for mail and express freight operators in Europe. It is the world’s largest operator of Boeing 737-300 QS, convertible aircraft that operate as passenger aircraft by day and freighter aircraft by night. Europe Airpost is also the first French regional charter company. It transports annually 660 000 passengers and 76 000 tons of freight. The airline has around 600 employees and operates a fleet comprising 16 Boeing 737 aircraft. In 2012 Europe Airpost posted a turnover of EUR 236 million.

 

About Lufthansa Systems

Lufthansa Systems provides consulting and IT services for selected industries and has a leading position in the global aviation industry. The wholly-owned subsidiary of the Lufthansa Group offers its customers the entire range of IT services, including consulting, development and implementation of industry solutions as well as operations. With its head office in Kelsterbach near Frankfurt, the company operates a global data center network. Lufthansa Systems has offices in Germany and 16 other countries and employs about 2,800 people. In business year 2012, Lufthansa Systems recorded revenues of EUR 609 million.