Our quality of service

Strengthen and maintain a high quality of service to our customers is the permanent objective of ASL AIRLINES FRANCE.

Regularity, punctuality, hospitality, comfort… Our indicators, such as our satisfaction surveys, show that quality of service is the core target of our Company!

Regularity and punctuality: excellent results!

Our service quality results in Regularity and Punctuality rates that are among the highest in the market.






Satisfaction survey

To maintain a high level of service quality, we conduct a satisfaction survey after each passenger flight.

This survey assesses the level of passenger satisfaction of the quality of service offered by our airline before, during and after a flight.

The analysis we make helps us to define the areas for improvement.