Our quality of service

Strengthen and maintain a high quality of service to our customers is the permanent objective of ASL AIRLINES FRANCE.

Regularity, punctuality, hospitality, comfort… Our indicators, such as our satisfaction surveys, show that quality of service is the core target of our Company!

Regularity and punctuality: excellent results!

Our service quality results in Regularity and Punctuality rates that are among the highest in the market.






Satisfaction survey

In order to maintain the highest possible quality of service, a panel of passengers will receive a satisfaction survey.


The survey sent to our passengers will enable our teams to improve the customer experience on our airline. Comments, remarks and opinions will be essential for improving our quality of service before, during and after the flight.