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CORONAVIRUS COVID 19

Passenger safety and health is ASL Airlines France’s priority. The company is closely monitoring the evolution of restrictions on entry to the territory of certain destinations served.

 

Travel to Israel:

The Israeli authorities have issued provisions restricting the entry of certain passengers into their territory. We invite you to consult the information published on the website of the French Ministry of Foreign Affairs.

 

As a result, ASL Airlines France regrets having to cancel all flights to and from Israel until April 2, 2020 included. Only the flights of March 22, 2020 are maintained.

For the passengers affected by these cancellations, the following commercial policy of ASL Airlines France applies:

  • Possible re-protection free of charge on flights of March 22 to and from Tel Aviv for passengers due to travel on cancelled flights until April 2 included
  • Possible refund without penalty applicable for all flights up to and including April 2, including flights of March 22
  • This commercial policy does not apply for flights beyond April 2, 2020

If you bought your ticket on our website, please send your request to supportclients@aslairlines.com. If you purchased from a travel agency, please contact them directly.

 

Travel to Algeria:

Algerian authorities have temporarily suspended flights between France and Algeria, effective March 17, 2020, until further notice.

As a result, ASL Airlines France regrets having to cancel all flights to and from Algeria until April 5, 2020 inclusive.

For the passengers affected by these cancellations, the following commercial policy of ASL Airlines France applies:

- Full refund, applicable for all flights until April 5 inclusive. If you bought your ticket on our website, please send your request to supportclients@aslairlines.com. If you purchased from a travel agency, please contact them directly.

- For customers who purchased their ticket on ASL Airlines’ website, possible issue of a credit for the full amount of the ticket, usable on all ASL Airlines France flights until October 24, 2020. Please send your request to supportclients@aslairlines.com

For passengers scheduled to travel from April 6, 2020 until April 15, 2020, a flight postponement without change penalty is possible for a trip until June 15, 2020. A fare adjustment is potentially applicable depending on the new date of chosen trip:

- Please send your request exclusively to supportclients@aslairlines.com

- This commercial policy does not apply for flights beyond April 15, 2020 at the moment, but ASL Airlines is closely monitoring the situation.

Travel to any other destination:

We invite you to consult the Advice pages for Travelers, By Destination, on the website of the French Ministry of Foreign Affairs.

To date, no other ASL Airlines France’s scheduled flight is affected by entry restrictions, so flights operate normally, and the tickets’ fare conditions apply in case of a change or a cancellation. We recommend that our passengers take out personal travel insurance.

WAITING TIMES

Due to a very large number of requests during this period, waiting times can be unusually long for handling telephone calls and requests made to customer support. We apologize for the inconvenience and we thank you for your patience and understanding.

TERMINAL 3

All ASL Airlines France flights continue to operate from and to Terminal 3 at Paris-Charles De Gaulle Airport.

In the event of a modification, our Flash Info will be updated and a notification will be sent to all customers for whom we have personal contact, as well as to all travel agencies that have made passenger reservations on our flights.

Our activities

B737-300 ASLF

 

Subsidiary of ASL Aviation Holdings, ASL Airlines France is a French airline, certified IOSA. For 30 years, it has a dual activity of passenger transportation (scheduled flights, leisure flights, incentive flight, VIP flights…) and cargo transportation. It is the heir to L’AÉROPOSTALE and it has built its reputation on a flawless quality of service in favour of its clients: carriers, postal and express freight operators and tour operators.

Based in the airports of the largest cities of France and in Manchester, our Boeing 737s allow us to perform passenger and cargo flights to destinations and at times requested by customers.

What are our strengths? A great responsiveness and flexibility, time control and a high quality of service.


Passenger activity

NotreActivite02

Leisure, incentive or VIP flights are performed aboard our Boeing 737s. Whether standard or “À la carte” services, our first requirement is the satisfaction of our customers (large tour operators, consolidators or air brokers) and our passengers.

In partnership with some tour operators, ASL AIRLINES FRANCE also offers, for a given period, the opportunity to sell directly to the public, several seats per flight on some destinations. This trading is done through traditional travel agencies or online, but also on our website, through our online booking engine.


Cargo activity

NotreActivite03General cargo, hazardous materials, perishables, live animals, mail, parcels, high values/fragile, express freight… ASL AIRLINES FRANCE carries all types of cargo around the world for freight forwarders, carriers, postal and express freight operators.

Whatever the needs and requirements of our customers, we strive to find a suitable solution and provide quality service.


Other activities

ACMI

B737-300 ASLFASL AIRLINES FRANCE can provide one of its Boeing 737s, a team of experienced engineers and technicians, an insurance contract as well as a cockpit and cabin crew to airlines for a short, medium or long term.

Ground handling

Ground handling is one of the essential keys to ensure timely departures and arrivals. That is why ASL AIRLINES FRANCE offers a wide range of technical ground handling services for both passenger and cargo flights.

 

Ground handling services

Passenger assistance

  • Check in / Reception
  • Embarkation / Disembarkation

Cargo handling

  • Truck loading dock
  • Securing means suitable for any type of cargo
  • Freight storage
  • Composition of pallets or containers

ASL AIRLINES FRANCE is an authorized agent at Roissy CDG stop.

Aircraft ground support

  • Arrival / Departure operations
  • Aircraft towing
  • Cabin preparation
  • Aircraft fuelling
  • Aircraft loading / Unloading

Flight operations

  • Weight and balance
  • Crew support
  • Weather Information

Aircraft maintenance

cargo_assistrance

With our lines and light maintenance organization certified by Part 145, we not only provide immediate assistance and reliable time-lines and monitor all services deliveries, but we also reduce the price of a number of fixed costs.

Our maintenance expertise is enhanced thanks to our certifications for the renewal of airworthiness certificates as well as for procedures contained in Part 21 concerning development of minor modifications on aircraft. Our guaranteed know-how is available for online maintenance services and logistic assistance to all carriers.

 

  • Online aircraft maintenance
  • Light aircraft maintenance
  • Aircraft developments and modifications
  • Technical expertise
  • Check follow up years