Legal notice


These requirements specify the access and use of the website made available to Internet users by ASL AIRLINES FRANCE.

 

Access to and use of the website are subject to the acceptance and approval of the following terms and conditions established by ASL AIRLINES FRANCE who shall reserve its right to correct the contents of the site at any time and without previous notice.


General conditions of use

The www.aslairlines.fr website you are presently visiting belongs to ASL AIRLINES FRANCE, French société anonyme, capital: €32 052 406.

 

SIRET : 344 461 546 00055

RCS : Bobigny B344 461 546

Code APE : 5121Z

TVA intracommunautaire : FR 00 344 461 546  

 

ASL AIRLINES FRANCE headquarters:

Cargo 9 – Bâtiment Le Séquoia

15 rue du Haut de Laval

93 290 Tremblay-en-France

France Tel.: +33(0)1 48 17 75 75 | Fax: +33(0)1 48 17 75 65

 

Webmaster: Delphine Bukva

 

The present website was created by Solicis:

144, route de Vars

16160 GOND-PONTOUVRE

https://www.solicis.fr/

 

It is hosted by Gandi:

63-65 boulevard Masséna

75013 Paris

Tel : +33 (0) 1 70.37.76.61

https://www.gandi.net/fr


Intellectual property

All items in the website and associated sites (brands, texts, logos, photos, videos, etc.) are protected by the national and international laws governing intellectual property and are the sole property of ASL AIRLINES FRANCE.

 

Photo credits:

Antoine Cascail, Mike Ellis, Emmanuel Iriart, Pierre Langlois, Patrick Sordoillet, Serge Miclo, François Séjourné and ASL AIRLINES FRANCE.

 

Any permission to use the same is granted on the proviso that the relevant copyright note is displayed on all copies, that such details are only used for personal purposes, that they are not exploited commercially, that the details are not modified in any way and that all illustrations gained from the website are only used in conjunction with the accompanying text.

 

ASL AIRLINES FRANCE is not responsible for the availability or contents of photographs and documents illustrating products proposed on this website.


Liability disclaimer

Carriage of persons is subjected to the General Conditions of Carriage that are available on our website. Please see our General Terms and Conditions.

 

ASL AIRLINES FRANCE provides the information content on this site and while we endeavour to keep the information up to date and correct, we reserve ourselves the right to change the contents at any time, without previous notice.

 

The content of the pages of this website is for your general information and use only. The products and services described on the pages of this site do not constitute a commercial offer.

 

Therefore, ASL AIRLINES FRANCE will not warrant and takes no responsibility for and will not be liable for:  

  • The website being temporarily unavailable due to technical issues beyond our control. Every effort is made to keep our website www.aslairlines.fr up and running smoothly. ASL AIRLINES FRANCE nonetheless commits to make its best efforts to make its website available to users at all times.
  • Its website operating error-free or that this website and its server are free of computer viruses and other harmful goods.
  • The accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
  • Any loss or damage whatsoever arising from the fraudulent intrusion of a third party that may cause changes to the contents on the website.
  • And generally speaking, ASL AIRLINES FRANCE will not be liable for any loss or damage including without limitation, indirect or consequential loss or damage whatever the origin, nature or consequences.

Privacy protection

ASL AIRLINES FRANCE is committed to safeguarding your privacy online. This privacy statement discloses the privacy practices for this www.aslairlines.fr website. The personal data collected on the ASL AIRLINES FRANCE Internet portal is destined for its exclusive use by ASL AIRLINES FRANCE.

ASL AIRLINES FRANCE will not offer to any third party any personal information which identifies individual users of this web-site, without prior consent of the concerned user.

 

All personal data transmitted ASL AIRLINES FRANCE, is subjected to law no. 78-17 of 6 January 1978 relating to the protection of individuals with regard to the processing of personal data. The user is thereby entitled to access, rectify, modify and delete personal data concerning him/herself and he/she may exert this right at any moment by writing to:

 

ASL AIRLINES FRANCE

Cargo 9 – Bâtiment Le Séquoia

Direction des Systèmes d’information

CS 14 454

95 708 Roissy CDG Cedex

France


Hyperlinks

On its website, ASL AIRLINES FRANCE proposes hyperlinks to other internet websites. Under no circumstance will ASL AIRLINES FRANCE be held liable for any and all websites available from a hyperlink placed on its website nor for the content, the products, the services, etc. available on such websites or resulting from such websites. Placing a hyperlink towards www.aslairlines.fr requires prior written authorization by ASL AIRLINES FRANCE.


Cookies policy

When you visit the ASL Airlines France website, information may be stored in “Cookies” files installed on your computer, tablet or mobile phone.

 

These are text files that are stored in a dedicated space on your device’s hard disk. It allows you to identify your terminal in which it is registered, for a period of validity set for ASL Airlines France at 13 months.

 

Three types of cookies can be stored:

1 Technical cookies are used to adapt or store the information necessary for browsing our site and for accessing various products and services. They cannot be deactivated or configured otherwise you will no longer be able to access the site and/or site services.

2 Analytics cookies are used to measure the audience of the various contents and sections of our site. They only produce anonymous statistics and attendance volumes, excluding any individual information.

3. Marketing cookies enable the display of ads relevant to the user.

 

You can disable these last two types when accessing the site.

 

You can also prevent cookies from being stored on your computer by using the configuration function of your Internet browser, knowing that this blocking may prevent the site from working properly.

 

For support with the browsers, we recommend that you refer to their official documentation.

 

You can also prevent cookies from being stored on your computer by using the configuration function of your Internet browser, knowing that this blocking may prevent the site from working properly.

 

You can also proceed to the setting of the cookies used on our site by clicking on the following link “Manage services” at the bottom of the page.

 

For any support regarding the different browsers, we recommend that you refer to its official documentation.

 

Our cookie policy may be updated at any time. The updated version is the one provided on the site. Therefore, we recommend that you consult it every time you access it. The last update was made in November 2019.


Applicable Law and courts of Jurisdiction

The present Terms of Use and Conditions are governed exclusively by French Law. If the amiable negotiations fail any such disputes that arise from the non-observation of the present conditions, shall be settled by the French courts which alone shall have jurisdiction.


PRIVACY POLICY

Why a privacy policy

ASL Airlines France’s privacy policy is intended to inform individuals, in a transparent manner, of the conditions under which their personal data is processed and of their rights under European Regulation (EU) 2016/679 on the protection of personal data and Law No. 78-17 of 6 January 1978 on computing, files and freedoms, as amended.


Data subjects

The data subjects are the individuals who have contacted ASL Airlines France through the purchase, online or otherwise, of tickets directly from the company or through a third party (travel agency, tour operator, etc.); as well as any individual who have contacted the company by any means made available by the company (websites, mobile services and applications, social networks).


Commitments

ASL Airlines France commits itself:

– to comply with applicable law;

– to restrict access to personal data to authorised persons who are aware of their obligations and responsibilities;

– to minimise processing;

– to limit the storage of data to what is strictly necessary for complying with contractual obligations, operational requirements, regulatory obligations and applicable law;

– to update personal data and consents to the use of such data;

– to comply with the rules governing commercial communication;

– not to communicate or sell personal data to third parties for commercial or marketing reasons;

– to raise awareness and train key employees in data protection and confidentiality obligations;

– to supervise and control partners and subcontractors having access to personal data or processing personal data on behalf of the company so that they comply with the company’s legal obligations and commitments;

– to take all measures to prevent the transfer of data to countries located outside the European Union or not having equivalent legislation deemed appropriate by the European Union.

– to implement security measures in relation to the processing and information;

– to respond quickly to any request for information.


Use of personal data and storage periods

ASL Airlines France, in its capacity as controller within the meaning of European Regulation 2016/679 of 27 April 2016 (the “GDPR”), uses your personal data collected for the following purposes, the legal bases of which are as follows:

 

Purpose

Legal basis

Booking and purchase of tickets and other services

 

Need for processing in order to carry out pre-contractual measures taken at the request of the data subject

Provision of transport or other services

 

Need for processing in order to perform  a contract to which the data subject is a party

Sending commercial information about our services and promotional offers and distribution of targeted advertising

The processing is necessary for the legitimate interests of ASL Airlines and its partners to promote their services or, where required by Articles L. 34-1 or L. 34-5 of the French and European Post and Electronic Communications Code or any French or European provision that may replace it, the consent of the data subject

Statistical studies

 

The processing is necessary for the legitimate interests of ASL Airlines to improve its services and offer

Compliance with our legal and regulatory obligations and with any order or rule of court procedure

The processing is necessary for compliance with a legal obligation to which the controller is subject

 

The provision of the information requested for the reservation of a ticket is a condition for the execution of the contract.

 

Although most personal data are collected directly from the data subjects, the following data may be provided by third parties such as travel agencies and other partners: first name, first name, title, email, telephone number, gender, nationality, date and place of birth, passport number and place of issue…), visa and/or other travel document, date of issue and expiry of the travel document, date of flight, flight number, departure and arrival route, PNR number.

 

Your personal data may be transmitted to third party partners and service providers for booking management, satisfaction analyses, the sending of newsletter and promotional offers and more generally to any competent administration within the framework of our legal and regulatory obligations.

 

ASL Airlines undertakes to keep your personal data for a period not exceeding that necessary for the purposes for which they are processed, in particular: 

 

Type of data

Shelf life

Data relating to orders and account use

5 years from the last activity of the account, then archiving until the expiry of the longest applicable limitation period (6 years for offences)

Accounting documents as well as invoices, orders and other supporting documents

10 years

Written record of a contract with a consumer concluded by electronic means for an amount of at least 120 euros

10 years from delivery

Contact details of former customers and prospects for prospecting purposes

Up to 5 years after the collection of a prospect’s contact information or the end of the relationship with a former customer or, if later, after that person’s last contact or request to unsubscribe.

Information enabling registrants to receive promotional offers and information concerning their consent

Up to 5 years after the unsubscribe request

Identity card used to exercise the right of access, rectification or other

Until the expiry of the applicable limitation period

Identity card used to exercise the right of opposition

Until the expiry of the applicable limitation period

Credit card data

If you have consented to the recording of your credit card data (excluding cryptogram) in order to facilitate subsequent purchases, as long as you have an account with us or, if it occurs instead, on the card’s expiry date. Otherwise, as soon as the transaction is completed.

From 13 months for immediate debit cards or 15 months for deferred payment cards to 25 months.

Web site log data

13 months

 

If a dispute is pending at the end of the storage period and personal data relate to it, the latter will be kept for the purposes of the dispute until its final settlement. The data will be deleted within one year of the end of the applicable retention period.


Data communication

The communication of data to third party partners or subcontractors is necessary for the performance of the transport service and associated services, such as transport service intermediaries, airport authorities, public authorities.

 

If we transfer personal data outside the European Union, we ensure that the country of destination is considered, at least for the relevant sector, as ensuring an adequate level of personal data protection by the European Commission in accordance with Article 45 of the GDPR, or that appropriate safeguards exist to protect your personal data in accordance with Article 46 of the GDPR – including standard contractual clauses approved by the European Commission.


Unsubscribe to promotional communications

You can unsubscribe from commercial information through unsubscribe links and at any time by connecting to the following web page Personal Data Manager clearly stating your opt-out.

 

ASL Airlines has implemented a consent management solution. Unsubscriptions or withdrawal of consent collected are kept in order to prevent any further communication.


Information security

ASL Airlines France ensures the security of personal information and implements appropriate technical measures against loss, alteration, disclosure, theft or unauthorized access to such data.


Right of access, modification and deletion of data

In accordance with the applicable regulations on the protection of personal data, you may, at any time, exercise your rights of access, rectification, deletion of your personal data and your rights to limit and oppose their processing and portability.

 

You have the legal right to define guidelines on the fate of your personal data after death.

 

In addition, any minor at the time of collection of his or her personal data may have it deleted as soon as possible.

 

You also have a right to lodge a claim with the Commission Nationale de l’Informatique et des Libertés.


Updating the privacy policy

This policy is subject to change. The updated version is the one on the company’s website. This version dates from November 2019.


Alerts and requests for information – Contact Information

Any request concerning the privacy policy and its application must be formulated exclusively with the Personal Data Manager of ASL Airlines France by connecting to the following web page Personal Data Manager.