You are about to travel with our Company? Here are a few tips to make your trip most pleasurable…
The authorization to leave French territory for minors
Regulation governing the authorization to leave French territory (permit to travel) for minors was re-established by decree on 2 November, 2016. This concerns minors residing in France, regardless of their nationality, and will enter into force on 15 January, 2017. For more information, please click on our page “children“.
Online check-in is not available on our website. We strongly recommend that you check-in at least two hours before departure time for charter flights and three hours before departure time for scheduled flights (flights to/fro Algeria and Morocco). Check-in counters/luggage registration close 60 minutes before scheduled departure time. If you are late, you won’t be able to board.
In order to check-in, make sure you have your ticket, your valid photo ID and, if required, a visa (check country of destination). Please check with your travel agent* for further information.
At boarding, you must present your boarding pass and your identification. Without valid identification, we will unfortunately be forced to deny you boarding.
If the departure time of your flight has been changed after you have made your reservation, you should be notified by your tour operator. However, we advise you to check with your tour operator before your scheduled departure date to make sure that the flight time shown on your ticket has not changed.
All our flights from and to Paris CDG are operated from Terminal 3.
CDG Airport – Terminal 2 useful Information
You will find all useful information to get to Terminal 3 at Roissy-Charles de Gaulle airport on the Aéroports de Paris website.
You can also find the different routes possible between your hotel and the airport terminal at Roissy on the website of the Tourism Office of Roissy.
. If you purchased your ticket through a travel agent or online, it is to them that you have to address your requests for information, special assistance or complaint.