×

CORONAVIRUS COVID 19

Passenger safety and health is ASL Airlines France’s priority. The company is closely monitoring the evolution of restrictions on entry to the territory of certain destinations served.

 

Travel to Israel:

The Israeli authorities have issued provisions restricting the entry of certain passengers into their territory. We invite you to consult the information published on the website of the French Ministry of Foreign Affairs.

 

As a result, ASL Airlines France regrets having to cancel all flights to and from Israel until April 2, 2020 included. Only the flights of March 22, 2020 are maintained.

For the passengers affected by these cancellations, the following commercial policy of ASL Airlines France applies:

  • Possible re-protection free of charge on flights of March 22 to and from Tel Aviv for passengers due to travel on cancelled flights until April 2 included
  • Possible refund without penalty applicable for all flights up to and including April 2, including flights of March 22
  • This commercial policy does not apply for flights beyond April 2, 2020

If you bought your ticket on our website, please send your request to supportclients@aslairlines.com. If you purchased from a travel agency, please contact them directly.

 

Travel to Algeria:

Algerian authorities have temporarily suspended flights between France and Algeria, effective March 17, 2020, until further notice.

As a result, ASL Airlines France regrets having to cancel all flights to and from Algeria until April 5, 2020 inclusive.

For the passengers affected by these cancellations, the following commercial policy of ASL Airlines France applies:

- Full refund, applicable for all flights until April 5 inclusive. If you bought your ticket on our website, please send your request to supportclients@aslairlines.com. If you purchased from a travel agency, please contact them directly.

- For customers who purchased their ticket on ASL Airlines’ website, possible issue of a credit for the full amount of the ticket, usable on all ASL Airlines France flights until October 24, 2020. Please send your request to supportclients@aslairlines.com

For passengers scheduled to travel from April 6, 2020 until April 15, 2020, a flight postponement without change penalty is possible for a trip until June 15, 2020. A fare adjustment is potentially applicable depending on the new date of chosen trip:

- Please send your request exclusively to supportclients@aslairlines.com

- This commercial policy does not apply for flights beyond April 15, 2020 at the moment, but ASL Airlines is closely monitoring the situation.

Travel to any other destination:

We invite you to consult the Advice pages for Travelers, By Destination, on the website of the French Ministry of Foreign Affairs.

To date, no other ASL Airlines France’s scheduled flight is affected by entry restrictions, so flights operate normally, and the tickets’ fare conditions apply in case of a change or a cancellation. We recommend that our passengers take out personal travel insurance.

WAITING TIMES

Due to a very large number of requests during this period, waiting times can be unusually long for handling telephone calls and requests made to customer support. We apologize for the inconvenience and we thank you for your patience and understanding.

TERMINAL 3

All ASL Airlines France flights continue to operate from and to Terminal 3 at Paris-Charles De Gaulle Airport.

In the event of a modification, our Flash Info will be updated and a notification will be sent to all customers for whom we have personal contact, as well as to all travel agencies that have made passenger reservations on our flights.

Imprimer  
12/04/15

Jonathan Raimbault est nommé responsable commercial d’ASL Airlines France

Jonathan Raimbault

Roissy, le 3 décembre 2015

Jonathan Raimbault rejoint la direction commerciale et du programme d’ASL Airlines France au poste de responsable commercial.

 

Il aura la responsabilité du pôle ventes de la compagnie pour les activités passagers et cargo, et sera rattaché à Eric Vincent, directeur commercial et du programme.
Cette nomination s’inscrit dans la stratégie affichée d’ASL Airlines France de renforcer sa présence sur ses marchés historiques et de développer de nouveaux segments de marché passagers et cargo.

 

Jonathan Raimbault, âgé de 34 ans arrive dans la compagnie avec une excellente connaissance du secteur de l’aviation commerciale et de ses acteurs pour avoir occupé, jusqu’à présent, différents postes tant en compagnies aériennes et que chez des courtiers aériens.

 

Après des études supérieures entre le Royaume-Uni et la France, il intègre le groupe Air France au sein de sa filiale Brit Air en tant que responsable management de progrès, puis il exerce la fonction de chef d’escale aux aéroports d’Orly et de Paris-CDG.
En 2011, il rejoint le groupe Air Partner au poste de directeur qualité groupe avant de prendre, en 2013, la tête de la direction de l’aviation commerciale d’Air Partner France.

« Nous sommes ravis d’accueillir Jonathan Raimbault qui apporte à ASL Airlines France sa double culture compagnie et courtage acquise auprès des plus grands noms de l’industrie » déclare Eric Vincent, directeur commercial et du programme d’ASL Airlines France.

 

A propos d’ASL Airlines France
ASL Airlines France, membre du groupe international ASL Aviation, est une compagnie aérienne française unique avec une double activité de transport de passagers et de transport de fret.
La compagnie célèbre en 2015 son 15e anniversaire.
Elle transporte chaque année 770 000 passagers sur ses vols réguliers et sur les vols opérés pour le compte de tour-opérateurs, d’agences de voyages ou d’entreprises. Son niveau très élevé de ponctualité et de régularité la place au premier rang des compagnies aériennes françaises avec un taux de régularité de 100 % et un taux de ponctualité départ à 15 mn de 93,8 % pour l’activité passagers.

 

www.aslairlines.fr