Claims

Throughout your flight, your safety and well-being remain our top priority. If, despite everything, we have not been able to give you complete satisfaction, please let us know your complaint.

For any claim (delay, cancellation, excess baggage), we invite you to submit your request online by clicking BY CLICKINGHERE.

Please send your complaint via this form to guarantee the shortest possible processing time.

You can also write to us at the following address:

ASL AIRLINES France

Claims department

CS 14454 (Tremblay en France)

95708 Roissy CDG Cedex

FRANCE