{"id":2433,"date":"2024-12-16T10:57:48","date_gmt":"2024-12-16T09:57:48","guid":{"rendered":"https:\/\/aslairlines.fr\/travel-information\/after-the-flight\/luggage-disputes\/"},"modified":"2025-05-15T10:00:34","modified_gmt":"2025-05-15T10:00:34","slug":"luggage-disputes","status":"publish","type":"page","link":"https:\/\/www.aslairlines.fr\/en\/travel-information\/after-the-flight\/luggage-disputes\/","title":{"rendered":"Luggage disputes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2433\" class=\"elementor elementor-2433 elementor-1987\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d49abbc e-flex e-con-boxed e-con e-parent\" data-id=\"d49abbc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8a82f12 e-con-full e-flex e-con e-child\" data-id=\"8a82f12\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fe9b7b4 elementor-widget elementor-widget-image\" data-id=\"fe9b7b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"235\" height=\"235\" src=\"https:\/\/www.aslairlines.fr\/wp-content\/uploads\/2024\/12\/Litiges-bagages-235x235-1.png\" class=\"attachment-large size-large wp-image-2261\" alt=\"Litiges bagages 235x235 1\" srcset=\"https:\/\/www.aslairlines.fr\/wp-content\/uploads\/2024\/12\/Litiges-bagages-235x235-1.png 235w, https:\/\/www.aslairlines.fr\/wp-content\/uploads\/2024\/12\/Litiges-bagages-235x235-1-150x150.png 150w\" sizes=\"auto, (max-width: 235px) 100vw, 235px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a83657a elementor-widget elementor-widget-heading\" data-id=\"a83657a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Luggage disputes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a378a7 elementor-widget elementor-widget-text-editor\" data-id=\"4a378a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Damaged baggage \/ Missing contents<\/strong><\/h2><p>If you notice any damage to your baggage, or if any part of its contents is missing, please report it immediately to <strong>Baggage Services at the airport<\/strong> on arrival, who will issue you with a <strong>Property Ir<\/strong> regularity Report and explain the procedure to follow.<\/p><p>If, for any reason, you were unable to complete this form on site upon arrival, you have <strong>7 days<\/strong> to submit your claim in writing to <strong>our Baggage Department<\/strong>. Keep your original <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.aslairlines.fr\/en\/travel-information\/prepare-your-trip\/your-check-in-and-boarding\/\">boarding pass<\/a><\/span> and the baggage tag.<\/p><p>If you have luggage insurance, be sure to declare your claim to your insurance company.<\/p><p><b>If you wish to file your claim online: <\/b>click on <b><span style=\"text-decoration: underline;\"><a href=\"https:\/\/support.aslairlines.fr\/\" target=\"_blank\" rel=\"noopener\">Go to the declaration form<\/a><\/span><br \/><\/b><\/p><p><b>You can also write to us at the following address:<\/b><\/p><p>ASL AIRLINES FRANCE &#8211; AMICIO Hauts de France<\/p><p>4 rue de l&#8217;Isle<\/p><p>80100 ABBEVILLE<\/p><p><span style=\"text-decoration: underline;\"><a href=\"mailto:aslairlines@amicio.fr\" data-linkindex=\"7\">aslairlines@amicio.fr<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce33973 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ce33973\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-307bb13 e-con-full e-flex e-con e-child\" data-id=\"307bb13\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64bb926 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"64bb926\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Delayed \/ Lost baggage<\/strong><\/h2>\n<p>Before leaving the airport, go to the<strong> Baggage Services counter at your arrival airport<\/strong> and fill in the <strong>Property Irregularity Report<\/strong> form. This document must be completed on site. It will enable your luggage to be traced so that everything can be done to find it as quickly as possible.<\/p>\n<p>Keep your original boarding pass and baggage tag.<\/p>\n<p>If your baggage has not been found within 5 days, you have <strong>21 days<\/strong> from the date of your arrival to send the original Property Irregularity Report, boarding card, baggage tag and an inventory of everything that has been lost, together with photocopies of all invoices in your possession, to <strong>our Baggage Department<\/strong>.<\/p>\n<p>If you have luggage insurance, be sure to declare your claim to your insurance company.<\/p>\n<p><b>If your baggage has not been located within 5 days of being declared at the airport, we invite you to submit your claim online: <\/b>click on <span style=\"text-decoration: underline;\"><b><a href=\"https:\/\/support.aslairlines.fr\/\" target=\"_blank\" rel=\"noopener\">Go to the declaration form<\/a><\/b><\/span><\/p>\n<p><b>You can also write to us at the following address:<\/b><\/p>\n<p>ASL AIRLINES FRANCE &#8211; AMICIO Hauts de France<\/p>\n<p>4 rue de l&#8217;Isle<\/p>\n<p>80100 ABBEVILLE<\/p>\n<p><span style=\"text-decoration: underline;\"><a href=\"mailto:aslairlines@amicio.fr\" data-linkindex=\"7\">aslairlines@amicio.fr<\/a><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57d14a0 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-image\" data-id=\"57d14a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"405\" height=\"405\" src=\"https:\/\/www.aslairlines.fr\/wp-content\/uploads\/2024\/12\/Objet-perdu.png\" class=\"attachment-large size-large wp-image-2262\" alt=\"Objet perdu\" srcset=\"https:\/\/www.aslairlines.fr\/wp-content\/uploads\/2024\/12\/Objet-perdu.png 405w, https:\/\/www.aslairlines.fr\/wp-content\/uploads\/2024\/12\/Objet-perdu-300x300.png 300w, https:\/\/www.aslairlines.fr\/wp-content\/uploads\/2024\/12\/Objet-perdu-150x150.png 150w\" sizes=\"auto, (max-width: 405px) 100vw, 405px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Damaged baggage \/ Missing contents If you notice any damage to your baggage, or if any part of its contents is missing, please report it immediately to Baggage Services at the airport on arrival, who will issue you with a Property Ir regularity Report and explain the procedure to follow. If, for any reason, you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":22803,"parent":2432,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2433","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Luggage disputes - ASL France<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Luggage disputes - ASL France\" \/>\n<meta property=\"og:description\" content=\"Damaged baggage \/ Missing contents If you notice any damage to your baggage, or if any part of its contents is missing, please report it immediately to Baggage Services at the airport on arrival, who will issue you with a Property Ir regularity Report and explain the procedure to follow. 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