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CORONAVIRUS COVID 19

Passenger safety and health is ASL Airlines France’s priority. The company is closely monitoring the evolution of restrictions on entry to the territory of certain destinations served.

 

Travel to Israel:

The Israeli authorities have issued provisions restricting the entry of certain passengers into their territory. We invite you to consult the information published on the website of the French Ministry of Foreign Affairs.

 

As a result, ASL Airlines France regrets having to cancel all flights to and from Israel until April 2, 2020 included. Only the flights of March 22, 2020 are maintained.

For the passengers affected by these cancellations, the following commercial policy of ASL Airlines France applies:

  • Possible re-protection free of charge on flights of March 22 to and from Tel Aviv for passengers due to travel on cancelled flights until April 2 included
  • Possible refund without penalty applicable for all flights up to and including April 2, including flights of March 22
  • This commercial policy does not apply for flights beyond April 2, 2020

If you bought your ticket on our website, please send your request to supportclients@aslairlines.com. If you purchased from a travel agency, please contact them directly.

 

Travel to Algeria:

Algerian authorities have temporarily suspended flights between France and Algeria, effective March 17, 2020, until further notice.

As a result, ASL Airlines France regrets having to cancel all flights to and from Algeria until April 5, 2020 inclusive.

For the passengers affected by these cancellations, the following commercial policy of ASL Airlines France applies:

- Full refund, applicable for all flights until April 5 inclusive. If you bought your ticket on our website, please send your request to supportclients@aslairlines.com. If you purchased from a travel agency, please contact them directly.

- For customers who purchased their ticket on ASL Airlines’ website, possible issue of a credit for the full amount of the ticket, usable on all ASL Airlines France flights until October 24, 2020. Please send your request to supportclients@aslairlines.com

For passengers scheduled to travel from April 6, 2020 until April 15, 2020, a flight postponement without change penalty is possible for a trip until June 15, 2020. A fare adjustment is potentially applicable depending on the new date of chosen trip:

- Please send your request exclusively to supportclients@aslairlines.com

- This commercial policy does not apply for flights beyond April 15, 2020 at the moment, but ASL Airlines is closely monitoring the situation.

Travel to any other destination:

We invite you to consult the Advice pages for Travelers, By Destination, on the website of the French Ministry of Foreign Affairs.

To date, no other ASL Airlines France’s scheduled flight is affected by entry restrictions, so flights operate normally, and the tickets’ fare conditions apply in case of a change or a cancellation. We recommend that our passengers take out personal travel insurance.

WAITING TIMES

Due to a very large number of requests during this period, waiting times can be unusually long for handling telephone calls and requests made to customer support. We apologize for the inconvenience and we thank you for your patience and understanding.

TERMINAL 3

All ASL Airlines France flights continue to operate from and to Terminal 3 at Paris-Charles De Gaulle Airport.

In the event of a modification, our Flash Info will be updated and a notification will be sent to all customers for whom we have personal contact, as well as to all travel agencies that have made passenger reservations on our flights.

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02/22/12

Tournoi des Six Nations : Europe Airpost effectue 15 vols spéciaux

Boeing 737-300 QC - Aéroport de Dublin

Paris, le 22 février 2012 – Europe Airpost, première compagnie charter régionale française,  transportera 2 000 supporters pour les deux prochains matchs du Tournoi des 6 nations.

 

À l’occasion des matchs du Tournoi des Six Nations Écosse vs France du 26 février et Pays de Galles vs France du 17 mars, la compagnie Europe Airpost effectuera une série de vols au départ de plusieurs villes françaises : Paris, Lyon, Toulouse et Dole.

 

« Europe Airpost démontre encore sa capacité unique, par la taille de sa flotte et par son implantation en régions, à pouvoir mettre à disposition des avions partout en France pour effectuer des séries de vols à la demande de cette envergure. » indique Jean-François Dominiak, Directeur Général d’Europe Airpost.

 

Entre le 24 et le 25 février, six Boeing 737 décolleront de France pour converger vers Edimbourg, les retours s’effectueront les 26 et 27 février. Le 16 mars neuf vols Europe Airpost partiront vers Cardiff. Les vols retour sont programmés le 18 mars.

 

L’ensemble des vols aller/retour représente un total de 4 000 passagers transportés à l’occasion de ces grands rendez-vous sportifs. Ces vols sont réalisés pour le compte d’agences spécialisées dans l’organisation d’événements sportifs.

 

Avec treize avions basés en région – sur les dix-neuf qui composent sa flotte – Europe Airpost est la première compagnie aérienne charter régionale française.

 

Europe Airpost en bref :

Europe Airpost, compagnie aérienne membre du groupe ASL Aviation, est une compagnie aérienne unique avec une double activité de transport de passagers sur les segments loisirs et charter, et de transport de fret pour des opérateurs postaux et des opérateurs de fret express en Europe. Elle transporte chaque année 750 000 passagers et 63 000 tonnes de fret. Avec 650 collaborateurs la compagnie exploite une flotte de 19 Boeing 737 et réalise un chiffre d’affaires de près de 250 millions d’euros. (chiffres 2010).