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CORONAVIRUS COVID 19

Passenger safety and health is ASL Airlines France’s priority. The company is closely monitoring the evolution of restrictions on entry to the territory of certain destinations served.

 

Travel to Israel:

The Israeli authorities have issued provisions restricting the entry of certain passengers into their territory. We invite you to consult the information published on the website of the French Ministry of Foreign Affairs.

 

As a result, ASL Airlines France regrets having to cancel all flights to and from Israel until April 2, 2020 included. Only the flights of March 22, 2020 are maintained.

For the passengers affected by these cancellations, the following commercial policy of ASL Airlines France applies:

  • Possible re-protection free of charge on flights of March 22 to and from Tel Aviv for passengers due to travel on cancelled flights until April 2 included
  • Possible refund without penalty applicable for all flights up to and including April 2, including flights of March 22
  • This commercial policy does not apply for flights beyond April 2, 2020

If you bought your ticket on our website, please send your request to supportclients@aslairlines.com. If you purchased from a travel agency, please contact them directly.

 

Travel to Algeria:

Algerian authorities have temporarily suspended flights between France and Algeria, effective March 17, 2020, until further notice.

As a result, ASL Airlines France regrets having to cancel all flights to and from Algeria until April 5, 2020 inclusive.

For the passengers affected by these cancellations, the following commercial policy of ASL Airlines France applies:

- Full refund, applicable for all flights until April 5 inclusive. If you bought your ticket on our website, please send your request to supportclients@aslairlines.com. If you purchased from a travel agency, please contact them directly.

- For customers who purchased their ticket on ASL Airlines’ website, possible issue of a credit for the full amount of the ticket, usable on all ASL Airlines France flights until October 24, 2020. Please send your request to supportclients@aslairlines.com

For passengers scheduled to travel from April 6, 2020 until April 15, 2020, a flight postponement without change penalty is possible for a trip until June 15, 2020. A fare adjustment is potentially applicable depending on the new date of chosen trip:

- Please send your request exclusively to supportclients@aslairlines.com

- This commercial policy does not apply for flights beyond April 15, 2020 at the moment, but ASL Airlines is closely monitoring the situation.

Travel to any other destination:

We invite you to consult the Advice pages for Travelers, By Destination, on the website of the French Ministry of Foreign Affairs.

To date, no other ASL Airlines France’s scheduled flight is affected by entry restrictions, so flights operate normally, and the tickets’ fare conditions apply in case of a change or a cancellation. We recommend that our passengers take out personal travel insurance.

WAITING TIMES

Due to a very large number of requests during this period, waiting times can be unusually long for handling telephone calls and requests made to customer support. We apologize for the inconvenience and we thank you for your patience and understanding.

TERMINAL 3

All ASL Airlines France flights continue to operate from and to Terminal 3 at Paris-Charles De Gaulle Airport.

In the event of a modification, our Flash Info will be updated and a notification will be sent to all customers for whom we have personal contact, as well as to all travel agencies that have made passenger reservations on our flights.

Direct flights from Djerba to Paris CDG

Discovering Djerba

View of beach in the coastal area of Djerba in Tunisia

 

The Tunisian island of Djerba is a seaside destination that stretches over 150 km of coastline including 23 km of beaches, mainly on the east coast, in the tourist area of Midoun. Inland, olive fields alternate with traditional whitewashed houses called “menzels”. It is not uncommon to come across herds of goats outside the main roads and camels in the shade of palm trees.

 

You will have the opportunity to stroll through the alleys of Houmt-Souk to do your shopping and discover the art of pottery. You may take a camel ride on the beach or cross the lagoon on horseback. And why not visit the troglodyte dwellings of Tataouine? Or even the largest crocodile farm in the Mediterranean and its 400 residents…

 

Some cultural places not to be missed during your visit to Djerba: the Jemaâ El Bessi mosque, the Fadhloun mosque (near Midoun), the Ghriba synagogue, the Museum of Popular Art and Traditions, the Ghazi Mustapha fort (13th century) and the archaeological ruins of Meninx (ancient name of Djerba).

Booking

 

  • By phone :

 

– From France: 0 825 825 849 from Monday to Friday from 8.30am to 7pm, Saturday from 9am to 5pm.

 

– From Tunisia: 31 107 437. Sales agent Stars – airport Tunis Carthage Terminal 1 – 1st floor. Office and call center are opened from 8am to 10pm.

 

  • By email only for groups requests (at least 10 passengers travelling together):
  • In your travel agency

Flight schedule

ASL Airlines France flies to Djerba (direct flights) from Paris CDG, on Wenesdays and Sundays from June 30 to September 12, 2021 and from October 20 until October 27, 2021.

Flights Schedule

Schedules are available in our flight search engine.

On-board service

ASL Airlines France is pleased to propose you a chargeable on-board food and beverage service.

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To benefit from the thrice credit card payment, you need:
  • To be a French resident / or Overseas France (DOM-TOM)
  • Have a French Visa or Mastercard (excluding prepaid Bank Cards, e-Bank Cards, and cards with systematic authorizations such as Electron or Maestro)
Book a trip
  • Return fare
  • More than 30 days from the departure date
  • The amount is between €90 and €1,500
The fee is 1.4% of the total amount of the purchase (capped at €9 maximum)
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