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CORONAVIRUS COVID 19

Passenger safety and health is ASL Airlines France’s priority. The company is closely monitoring the evolution of restrictions on entry to the territory of certain destinations served.

 

Travel to Israel:

The Israeli authorities have issued provisions restricting the entry of certain passengers into their territory. We invite you to consult the information published on the website of the French Ministry of Foreign Affairs.

 

As a result, ASL Airlines France regrets having to cancel all flights to and from Israel until April 2, 2020 included. Only the flights of March 22, 2020 are maintained.

For the passengers affected by these cancellations, the following commercial policy of ASL Airlines France applies:

  • Possible re-protection free of charge on flights of March 22 to and from Tel Aviv for passengers due to travel on cancelled flights until April 2 included
  • Possible refund without penalty applicable for all flights up to and including April 2, including flights of March 22
  • This commercial policy does not apply for flights beyond April 2, 2020

If you bought your ticket on our website, please send your request to supportclients@aslairlines.com. If you purchased from a travel agency, please contact them directly.

 

Travel to Algeria:

Algerian authorities have temporarily suspended flights between France and Algeria, effective March 17, 2020, until further notice.

As a result, ASL Airlines France regrets having to cancel all flights to and from Algeria until April 5, 2020 inclusive.

For the passengers affected by these cancellations, the following commercial policy of ASL Airlines France applies:

- Full refund, applicable for all flights until April 5 inclusive. If you bought your ticket on our website, please send your request to supportclients@aslairlines.com. If you purchased from a travel agency, please contact them directly.

- For customers who purchased their ticket on ASL Airlines’ website, possible issue of a credit for the full amount of the ticket, usable on all ASL Airlines France flights until October 24, 2020. Please send your request to supportclients@aslairlines.com

For passengers scheduled to travel from April 6, 2020 until April 15, 2020, a flight postponement without change penalty is possible for a trip until June 15, 2020. A fare adjustment is potentially applicable depending on the new date of chosen trip:

- Please send your request exclusively to supportclients@aslairlines.com

- This commercial policy does not apply for flights beyond April 15, 2020 at the moment, but ASL Airlines is closely monitoring the situation.

Travel to any other destination:

We invite you to consult the Advice pages for Travelers, By Destination, on the website of the French Ministry of Foreign Affairs.

To date, no other ASL Airlines France’s scheduled flight is affected by entry restrictions, so flights operate normally, and the tickets’ fare conditions apply in case of a change or a cancellation. We recommend that our passengers take out personal travel insurance.

WAITING TIMES

Due to a very large number of requests during this period, waiting times can be unusually long for handling telephone calls and requests made to customer support. We apologize for the inconvenience and we thank you for your patience and understanding.

TERMINAL 3

All ASL Airlines France flights continue to operate from and to Terminal 3 at Paris-Charles De Gaulle Airport.

In the event of a modification, our Flash Info will be updated and a notification will be sent to all customers for whom we have personal contact, as well as to all travel agencies that have made passenger reservations on our flights.

Print  
04/11/22

ASL Airlines France ouvre deux nouvelles lignes vers l’Algérie : Lille-Oran et Mulhouse-Alger et renforce sa desserte d’Alger au départ de Paris-CDG, Lyon et Lille

B737-F-GZTC-en-vol

ASL Airlines France complète son offre de vols vers l’Algérie, à la suite de l’annonce par les autorités algériennes de l’ouverture de plus de vols vers l’Algérie et met en vente 19 fréquences aller-retour entre les deux pays.

 

Du 27 mars au 30 octobre 2022 ASL Airlines France assurera une importante desserte vers l’Algérie et ouvre dès à présent ses ventes pour deux nouvelles lignes : Lille – Oran et Mulhouse – Alger et pour plus de vols vers Alger au départ de Paris-CDG, Lyon et Lille.

 

L’Algérie est une destination que la compagnie n’a cessé de proposer pendant toute la période de restriction des vols depuis le début de la crise sanitaire.

Le programme été 2022 d’ASL Airlines France ouvert à la vente comprend désormais 19 rotations par semaine entre les deux pays, en conformité avec le cadre réglementaire actuellement souhaité par les autorités.

 

Les nouvelles lignes :

 

  • Lille – Oran : le mardi, à partir du 3 mai
  • Mulhouse – Alger : le samedi, à partir du 25 juin

 

Le renforcement de la desserte d’Alger :

 

  • Paris-Alger : 11 vols par semaine
  • Lyon – Alger : 4 vols par semaine
  • Lille – Alger : 2 vols par semaine

 

En complément de ces vols réguliers, ASL Airlines France assurera des vols spéciaux au départ de l’Algérie vers la France :

 

  • Béjaïa / Paris-CDG, le jeudi du 5 mai au 27 octobre
  • Anaba/Paris-CDG, le dimanche du 8 mai au 23 octobre.

 

Vers le Maroc la compagnie propose un programme de vols du 30 juin au 13 septembre 2022 à destination d’Oujda au départ de Paris-CDG et de Strasbourg.

 

  • Paris-Oujda : mercredi, jeudi, dimanche, vendredi (deux vols)
  • Strasbourg-Oujda : vendredi (du 8 juillet au 9 septembre2022).