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CORONAVIRUS COVID 19

Passenger safety and health is ASL Airlines France’s priority. The company is closely monitoring the evolution of restrictions on entry to the territory of certain destinations served.

 

Travel to Israel:

The Israeli authorities have issued provisions restricting the entry of certain passengers into their territory. We invite you to consult the information published on the website of the French Ministry of Foreign Affairs.

 

As a result, ASL Airlines France regrets having to cancel all flights to and from Israel until April 2, 2020 included. Only the flights of March 22, 2020 are maintained.

For the passengers affected by these cancellations, the following commercial policy of ASL Airlines France applies:

  • Possible re-protection free of charge on flights of March 22 to and from Tel Aviv for passengers due to travel on cancelled flights until April 2 included
  • Possible refund without penalty applicable for all flights up to and including April 2, including flights of March 22
  • This commercial policy does not apply for flights beyond April 2, 2020

If you bought your ticket on our website, please send your request to supportclients@aslairlines.com. If you purchased from a travel agency, please contact them directly.

 

Travel to Algeria:

Algerian authorities have temporarily suspended flights between France and Algeria, effective March 17, 2020, until further notice.

As a result, ASL Airlines France regrets having to cancel all flights to and from Algeria until April 5, 2020 inclusive.

For the passengers affected by these cancellations, the following commercial policy of ASL Airlines France applies:

- Full refund, applicable for all flights until April 5 inclusive. If you bought your ticket on our website, please send your request to supportclients@aslairlines.com. If you purchased from a travel agency, please contact them directly.

- For customers who purchased their ticket on ASL Airlines’ website, possible issue of a credit for the full amount of the ticket, usable on all ASL Airlines France flights until October 24, 2020. Please send your request to supportclients@aslairlines.com

For passengers scheduled to travel from April 6, 2020 until April 15, 2020, a flight postponement without change penalty is possible for a trip until June 15, 2020. A fare adjustment is potentially applicable depending on the new date of chosen trip:

- Please send your request exclusively to supportclients@aslairlines.com

- This commercial policy does not apply for flights beyond April 15, 2020 at the moment, but ASL Airlines is closely monitoring the situation.

Travel to any other destination:

We invite you to consult the Advice pages for Travelers, By Destination, on the website of the French Ministry of Foreign Affairs.

To date, no other ASL Airlines France’s scheduled flight is affected by entry restrictions, so flights operate normally, and the tickets’ fare conditions apply in case of a change or a cancellation. We recommend that our passengers take out personal travel insurance.

WAITING TIMES

Due to a very large number of requests during this period, waiting times can be unusually long for handling telephone calls and requests made to customer support. We apologize for the inconvenience and we thank you for your patience and understanding.

TERMINAL 3

All ASL Airlines France flights continue to operate from and to Terminal 3 at Paris-Charles De Gaulle Airport.

In the event of a modification, our Flash Info will be updated and a notification will be sent to all customers for whom we have personal contact, as well as to all travel agencies that have made passenger reservations on our flights.

Print  
09/02/21

ASL Airlines France met en place 7 vols par semaine vers Alger au départ de Paris, Lyon et Lille

Carte vols de reprise Algérie

ASL Airlines France annonce la reprise de ses vols commerciaux vers l’Algérie, à la suite de l’autorisation donnée par les autorités algériennes de renforcer les liaisons aériennes au départ de la France.

 

À compter du 9 septembre ASL Airlines France assurera en ligne régulière la desserte d’Alger au départ de Paris 5 fois par semaine et au départ de Lyon et de Lille une fois par semaine.

 

PARIS-ALGER

Mardi, Jeudi, Vendredi, Samedi et Dimanche

  • départ de Paris-CDG à 08h00 – arrivée à Alger à 09h20
  • départ d’Alger à 10h20 – arrivée à Paris-CDG à 13h40

 

LYON – ALGER

Jeudi

  • départ de Lyon à 08h00 – arrivée à Alger à 8h50
  • départ d’Alger à 16h50 – arrivée à Lyon à 19h40

 

LILLE – ALGER (dès le 7 octobre)

Jeudi

  • départ de Lille à 14h20 – arrivée à Alger à 15h50
  • départ d’Alger à 09h50 – arrivée à Lille à 13h20

 

En plus de ce programme, ASL Airlines France continuera ses vols de retour de l’Algérie vers la France, depuis Alger, Bejaia et Annaba vers Paris, et depuis Alger vers Lyon.

 

« Durant toute la durée des restrictions de voyages liées à la pandémie, ASL Airlines France a maintenu un lien fort avec l’Algérie ; depuis le mois de mai 2020 nous avons assuré des vols de retour spéciaux au départ d’Algérie vers la France. Avec l’ouverture des autorisations de vols entre les deux pays, nous sommes très heureux de pouvoir élargir notre offre et de recommencer à proposer des vols commerciaux, y compris au départ de Lyon et Lille. Nous espérons pouvoir prochainement mettre en place la totalité de notre programme pour redonner à notre fidèle clientèle toutes les solutions de voyages entre les capitales et les régions des deux pays qu’elle attend depuis un an et demi ! » déclare Éric Vincent, Directeur commercial et du Programme d’ASL Airlines France.

 

Réservations

Les réservations sont ouvertes sur le site de la compagnie : www.aslairlines.fr ; par téléphone au 0825 825 849 (0,20 € par minute) du lundi au vendredi de 8h30 à 18h et le samedi de 9h à 17h ; en agences de voyage en ville et en ligne.

Tous les vols seront effectués dans le respect des règles sanitaires en vigueur. Plus d’informations sur les mesures sanitaires de la compagnie, ici.